Terms of Use

Last Updated: November 11, 2024

Introduction

Welcome to Voyd Creative ("we," "us," or "our"). By accessing or using our website (https://www.voydcreative.com), and our services, you ("user," "you," or "client") agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use our website or services.

  1. Acceptance of Terms

    By accessing, browsing, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. These Terms apply to all users, including visitors, clients, and others who access or use our services.

  1. Services

    Voyd Creative provides a range of digital agency services, including but not limited to:

    • Brand Strategy

    • Brand Identity Design

    • Web Design

    • Framer Web Development (No-code / Low-code)

    • User Interface (UI) Design

    • User Experience (UX) Design

    • Shopify Ecommerce Development

    • Shopify Apps Integration.

    The scope, pricing, and deliverables for each service will be defined in a separate agreement or project proposal with the client.

  1. Use of Website

    You agree to use our website only for lawful purposes. You may not:

    • Violate any applicable local, state, national, or international law or regulation.

    • Attempt to interfere with or disrupt our website, servers, or networks connected to our website.

    • Use any robot, spider, or other automated devices to scrape data or content from our website.

    • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.

  1. Intellectual Property Rights

    • Ownership of Content: All content on this website, including text, graphics, logos, images, and software, is the property of Voyd Creative or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content may violate intellectual property laws.

    • License to Use: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for your personal, non-commercial use. You may not reproduce, distribute, modify, or otherwise exploit any content from our website without our express written permission.

    • Trademarks: All trademarks, service marks, and logos displayed on our website are the property of Voyd Creative or their respective owners. You are not permitted to use any of these trademarks without our prior written consent or that of the respective owners.

  1. Client Responsibilities

    Clients are responsible for:

    • Providing accurate and complete information for project requirements.

    • Responding promptly to requests for approvals or additional information during project development.

    • Ensuring that all content provided to Voyd Creative does not infringe on third-party rights or violate any laws.

    Clients understand that delays in providing necessary information or approvals may impact the project timeline and deliverables.

  1. Payment Terms

    • Fees and Payment: Fees and payment terms for each service or project will be specified in the agreement or project proposal. Payment is due as outlined in the specific terms of each project, and failure to pay may result in suspension or termination of services.

    • Refunds: All payments are final and non-refundable, except as outlined in the specific terms of the agreement or project proposal, or as required by law. Refunds will only be issued at the discretion of Voyd Creative and are not guaranteed.

    • Late Payments: Late payments may be subject to additional fees or interest, as specified in the project agreement. If payments are delayed, Voyd Creative reserves the right to pause work on the project until payment is received in full.

  1. Confidentiality

    We value your privacy and confidentiality. Any confidential information shared between you and Voyd Creative will be protected in accordance with our Privacy Policy. Both parties agree not to disclose any proprietary or confidential information obtained during the project, except as required by law or with mutual consent.

  1. Termination

    • Termination by Client: You may terminate your agreement with Voyd Creative at any time by providing written notice. However, termination may be subject to certain fees or forfeiture as specified in the project agreement.

    • Termination by Voyd Creative: We reserve the right to terminate your access to our website or services if you violate these Terms, fail to make required payments, or engage in behavior that is harmful to our business, reputation, or other clients.

    • Effect of Termination: Upon termination, you must immediately cease all use of our services and any content provided by Voyd Creative. Any outstanding fees or balances due must be paid in full.

  1. Disclaimers

    Voyd Creative provides its website and services "as is" and "as available." We make no warranties, whether express or implied, regarding the reliability, accuracy, completeness, or suitability of the content or services provided. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  1. Limitation of Liability

    To the maximum extent permitted by law, Voyd Creative, its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or interruption of services, arising from your use of our website or services.

    Our total liability for any claim arising out of or related to these Terms or your use of the services will not exceed the total amount you have paid to Voyd Creative for the services in the twelve months preceding the claim.

  1. Indemnification

    You agree to indemnify, defend, and hold harmless Voyd Creative, its affiliates, employees, directors, agents, and contractors from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your violation of these Terms, misuse of the services, or infringement of any intellectual property or other rights.

  1. Governing Law

    These Terms are governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in Lebanon to resolve any disputes arising out of or related to these Terms or your use of our services.

  1. Dispute Resolution

    • Informal Resolution: If you have a dispute with Voyd Creative, you agree to first contact us to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith to resolve the dispute.

    • Arbitration: If the dispute cannot be resolved informally, any unresolved dispute will be resolved by binding arbitration in Lebanon. Each party will bear its own costs associated with arbitration unless otherwise required by law.

  1. Changes to These Terms

    Voyd Creative reserves the right to modify these Terms at any time. We will post the updated Terms on this page with a revised effective date. Your continued use of the website or services after changes have been posted constitutes your acceptance of the revised Terms.

  1. Miscellaneous

    • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

    • Entire Agreement: These Terms, along with any project-specific agreements, constitute the entire agreement between you and Voyd Creative regarding your use of the website and services.

    • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

  1. Contact Us

    For questions about the referral program, please contact us at: