Privacy Policy

Last Updated: November 11, 2024

Introduction

Voyd Creative ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.voydcreative.com), communicate with us, or use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or website.



  1. Information We Collect

We may collect various types of information, including:


A. Personal Information:

When you voluntarily provide it, we may collect personally identifiable information such as:

  • Contact Information: Name, email address, phone number, job title, company name, and any other information you provide when you reach out or fill out forms.

  • Billing Information: Details necessary to process payments, including billing address and transaction records, when you engage in paid services with us. Please note that we do not store credit card information. Payments are processed securely through wire transfer or Wise.


B. Automatically Collected Information:

When you visit our website, we may automatically collect information such as:

  • Usage Data: Your IP address, browser type, pages visited, time spent on pages, and other browsing information.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and improve our website. For more details, please see our Cookie Policy below.


C. Information from Third Parties:

We may receive information about you from third-party sources, such as social media platforms (e.g., LinkedIn, Facebook), advertising networks, and analytics providers, to enhance our services and improve personalization.



  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: Deliver our services, process transactions, and respond to your inquiries.

  • To Personalize Your Experience: Tailor our website content and marketing to suit your preferences.

  • To Communicate with You: Send newsletters, marketing, and promotional materials, updates, and other communications related to our services.

  • For Analytics and Research: Analyze usage data to improve our website, services, and marketing efforts.

  • To Comply with Legal Obligations: Fulfill regulatory requirements and respond to legal processes.



  1. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors, contractors, and service providers who assist us in providing our services, such as payment processors, email service providers, and analytics providers.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal process.

  • Consent: We may share your information with third parties if you have given us your explicit consent to do so.



  1. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: Request access to the personal information we hold about you and request corrections if it is inaccurate.

  • Access and Correction: Request access to the personal information we hold about you and request corrections if it is inaccurate.

  • Opt-Out of Marketing Communications: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

  • Cookies and Tracking Technologies: Adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect your website experience.



  1. Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measure is completely infallible, and we cannot guarantee absolute security of your data.



  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. We will securely delete or anonymize your data when it is no longer needed.



  1. International Data Transfers

If you are located outside of the country where our data processing takes place, please be aware that we may transfer your data across borders, and it may be stored and processed in a country with different privacy laws. We take necessary steps to ensure your data is protected, including standard contractual clauses when applicable.



  1. Third-Party Links

Our website may contain links to other websites. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit.



  1. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.



  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.



  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: contact@voydcreative.com



  1. Cookie Policy

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us analyze traffic, remember preferences, and tailor content.


Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Collect anonymous data for performance analysis.

  • Targeting Cookies: Track browsing behavior to deliver relevant ads.

Managing Cookies: You can manage cookies through your browser settings, but please note that disabling cookies may impact your experience.



  1. Data Protection Rights Under GDPR and CCPA

If you are a resident of the European Economic Area (EEA) or California, you may have additional data protection rights, including:

  • Right to Access and Portability: Obtain a copy of your data.

  • Right to Rectification and Erasure: Request correction or deletion of your information.

  • Right to Restrict Processing: Limit processing of your data under specific conditions.

  • Right to Object: Opt-out of certain data processing, including marketing.

  • Right to Non-Discrimination (CCPA): You will not be discriminated against for exercising any of your privacy rights.

To exercise these rights, please contact us at contact@voydcreative.com